Adding a booking
Learn how to add a booking received by telephone, email or in person.
Use the booking form to add reservations received directly by the restaurant, such as bookings made by telephone, email or in person.
Open the booking form
From the Service view, select + Booking to open the new booking form.
Select the date, time and number of guests
Choose the booking date, arrival time and number of guests.
Check these details carefully before creating the booking, particularly if you are entering a reservation for a different date.
Record how the booking was received
Under Booking taken by, select how the restaurant received the booking:
- Phone
- In person
This records the source of the booking for the restaurant's internal information.
Enter the guest's information
Enter the guest's name and mobile number.
The email address is optional. If you add an email address, select the guest's preferred language so that Table Harmony uses the correct language when communicating with them.
Add any useful notes
Use the notes field for information the restaurant may need when managing the booking.
Avoid recording unnecessary sensitive personal information.
Create the booking
Review the information and select Create booking.
The new reservation will then appear in the Service view for the selected date.
Related guides
- Understanding the Service viewLearn how to find, review and manage your restaurant’s bookings from the main Service view.
- Using the Calendar viewSee your restaurant’s bookings and covers across the month and quickly open any service day.
- Opening and managing a bookingSelect a booking to view its details, make changes and manage the guest’s progress through the service.
- Viewing recent updatesUpdates helps you see recent guest and online booking activity that may need your attention.
