Viewing recent updates
Updates helps you see recent guest and online booking activity that may need your attention.
Updates helps you see recent guest and online booking activity that may need your attention.
Opening Updates
When there are unread updates, a number appears next to Updates at the top of TABLE HARMONY.
Select Updates to open the Updates screen.
Booking requests
Booking requests awaiting confirmation are clearly highlighted.
Each request shows the booking date and time, guest name and booking details.
Select “Open request” to open the booking request and review it.
You can then accept or decline the request.
Other updates
Updates can also show relevant guest or online activity connected with your bookings.
It is designed to help you notice changes that may need attention. It is not a record of every action carried out by restaurant staff.
Marking updates as read
After reviewing your updates, select “Mark all as read” to clear the unread update count.
You can return to your bookings at any time by selecting “Back to Service View”.
Related guides
- Understanding the Service viewLearn how to find, review and manage your restaurant’s bookings from the main Service view.
- Using the Calendar viewSee your restaurant’s bookings and covers across the month and quickly open any service day.
- Adding a bookingLearn how to add a booking received by telephone, email or in person.
- Opening and managing a bookingSelect a booking to view its details, make changes and manage the guest’s progress through the service.